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Privacy Policy

Barnsley Theatre Trust (1998) Limited t/a The Lamproom Theatre

Privacy Policy

This privacy policy sets out how The Lamproom Theatre uses and protects any information that you give The Lamproom Theatre when you use this website and/or book tickets.

The Lamproom Theatre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Lamproom Theatre may change this policy from time to time by updating this page.  This policy is effective from 1 May 2018.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.
  • We may use the information to customise the website according to your interests.

Security                                                                                                                                                        

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites                                                                                                                             

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information                                                                                                         

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Lamproom Theatre, Westgate, Barnsley, South Yorkshire, S70 2DX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Ticketing Data

When you purchase tickets, gift vouchers, merchandise or membership through our Box Office at The Lamproom Theatre, your name, email, phone number, and address data number will be stored by our ticketing partner, Ticketsolve.

Online Data

When you book tickets online, data is shared between The Lamproom Theatre Realex (payment gateway), and Ticketsolve (ticketing platform) in order to process the transaction. Where patrons have opted to provide their details for mailings, data will be shared with MailChimp (our email partner).

Ticketsolve acts as a data processor on behalf of The Lamproom Theatre (data controller).

Ticketsolve, Realex, MailChimp and The Lamproom Theatre have implemented appropriate technological measures to protect against accidental loss, destruction, damage, alteration or disclosure.

Mail us: enquiries@barnsleylamproom.com

Telephone: 01226 200075